All Systems Operational

Uptime over the past 90 days. View historical uptime.
API Core Service Operational
90 days ago
99.87 % uptime
Today
Analytics Operational
90 days ago
99.87 % uptime
Today
Credit Service Operational
90 days ago
99.87 % uptime
Today
Offers Engine Operational
90 days ago
99.87 % uptime
Today
SSO Service - Auth Operational
90 days ago
99.87 % uptime
Today
SSO Service - Web Operational
90 days ago
99.87 % uptime
Today
SFTP Pipeline Operational
90 days ago
99.87 % uptime
Today
CMS Core Services Operational
90 days ago
99.87 % uptime
Today
CMS Builder Services Operational
90 days ago
99.87 % uptime
Today
Partner Hub Operational
90 days ago
100.0 % uptime
Today
SavvyMoney Website Operational
90 days ago
100.0 % uptime
Today
SavvyMoney Education Site Operational
90 days ago
100.0 % uptime
Today
AWS - East Coast Region Operational
90 days ago
99.57 % uptime
Today
AWS - West Coast Region Operational
90 days ago
100.0 % uptime
Today
Lending Digital Journey Operational
90 days ago
100.0 % uptime
Today
Deposits Digital Journey Operational
90 days ago
100.0 % uptime
Today
Lending and Deposits Backoffice/Admin System Operational
90 days ago
100.0 % uptime
Today
Lending & Deposits - API Service Operational
90 days ago
100.0 % uptime
Today
Lending & Deposits - Site to Site VPN Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 30, 2025

No incidents reported today.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025
Slow response time and service interruption
Resolved - AWS has resolved the earlier issue in the US-EAST-1 (North Virginia) region that caused elevated error rates and latency across several core services.

Between October 19 at 11:49 PM PDT and October 20 at 3:01 PM PDT, AWS experienced a regional service disruption triggered by a DNS resolution issue affecting DynamoDB, which later caused cascading performance impacts to EC2, Lambda, and other dependent services. These issues led to degraded performance and temporary throttling of some operations across AWS-hosted systems.

As a result, certain SavvyMoney features—such as credit score updates, lending and deposit service integrations, and partner connections with TransUnion, Salesforce, and other integrations—were temporarily affected.

All services have now fully recovered, and AWS has restored normal operations. We have verified that:
— SavvyMoney’s core systems are stable and operational.
— No data loss or security incidents occurred.
— Partner and third-party integrations have returned to normal performance.

Our engineering and DevOps teams continue to monitor AWS and third-party performance closely while AWS finalizes its post-incident review.

Thank you for your patience and understanding during this global disruption.
Oct 20, 15:01 PDT
Update - We are continuing to investigate this issue.
Oct 20, 09:41 PDT
Update - Incident: AWS Service Degradation Affecting Third-Party Integrations

We are currently responding to a global outage affecting AWS, originating in the US-EAST-1 (Northern Virginia) region, which has caused elevated error rates and latencies across multiple core services.

As a result, several third-party providers and integration partners connected to the SavvyMoney platform — including TransUnion, Salesforce, Atlassian, NADA, and Zest — are experiencing intermittent service degradation.

Our engineering and operations teams are actively monitoring the incident, coordinating with AWS and all affected third-party vendors, and assessing any direct impact to the SavvyMoney platform features (credit score updates, alert delivery, analytics dashboards, loan/offers flows).

Impact Summary:
- Lending and Deposit Services: Users may experience slower response times or intermittent errors when accessing pre-qualified offers or deposit-related insights.
- Credit Data & Partner Integrations: Some credit score updates, loan analytics, and external API calls may be delayed or unavailable.
- Platform Performance: General latency may occur across portions of the application that rely on AWS services such as compute, S3 storage, and API Gateway.

What we know so far:
- The issue appears rooted in AWS internal subsystems (not reported as a cyber-attack).
- Wide-area knock-on effects have been reported — gaming, financial, social, and enterprise platforms all affected.
- AWS has confirmed increased error/latency rates and begun mitigation steps; full recovery timeline is not yet confirmed.

What this means for you:
- Some services of ours may be slower, experience time-outs or delays — especially integrations that pass through AWS infrastructure.
- At present, we are not aware of data loss or compromise of consumer data within the SavvyMoney platform.
- We will track and normalize as soon as AWS signals full recovery and our third-party providers verify stable operation.

Updates:
We will publish further status updates as we receive additional information from AWS and our vendor partners, and once we have completed an internal impact assessment.
Oct 20, 09:37 PDT
Update - We are continuing to investigate this issue.
Oct 20, 09:36 PDT
Update - We are continuing to investigate this issue.
Oct 20, 08:42 PDT
Investigating - We are currently investigating this issue.
Oct 20, 07:24 PDT
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

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