Resolved -
The engineering team has resolved the issue.
Dec 15, 13:26 PST
Identified -
We have identified the source of the elevated failure rates impacting Credit Score APIs and are monitoring recovery. Error rates are decreasing, and traffic is beginning to stabilize. We continue to work closely with our partners to ensure complete service restoration.
Further updates will be posted as progress continues.
Dec 15, 11:57 PST
Investigating -
We are investigating a significant service disruption affecting the SavvyMoney Credit Score APIs, with elevated error rates and traffic drops; some integrations are experiencing up to 100% request failures.
Our engineering team is actively working with our integration partners to identify the root cause and restore service.
We will provide updates as more information becomes available.
Dec 15, 11:52 PST