All Systems Operational

API Core Service Operational
Analytics Operational
Credit Service Operational
Offers Engine Operational
SSO Service - Auth Operational
SSO Service - Web Operational
SFTP Pipeline Operational
CMS Core Services Operational
CMS Builder Services Operational
Partner Hub Operational
SavvyMoney Website Operational
SavvyMoney Education Site Operational
AWS - East Coast Region Operational
AWS - West Coast Region Operational
Lending Digital Journey Operational
Deposits Digital Journey Operational
Lending and Deposits Backoffice/Admin System Operational
Lending & Deposits - API Service Operational
Lending & Deposits - Site to Site VPN Operational
Partners - Banno Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 24, 2026

No incidents reported today.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

Resolved - On the mornings of September 18 and 19, 2026, some members at partner institutions had slow response times or could not complete applications in the SavvyMoney Lending & Deposit application flow. The first interruption lasted about 39 minutes, from 7:20 to 7:59 a.m. CT. The second began at about the same time the next morning, and we resolved it within 30 minutes.

Both interruptions came from an internal scheduled process that competed with live application traffic. We stopped that process on September 19. Service returned to normal right away and has been stable since. We have also strengthened our monitoring so we can detect and respond to this kind of issue quickly.

The impact was limited to the Lending & Deposit application flow. Credit score delivery, alerts, and dashboard offers were not affected. No member data was exposed, and there was no security impact.

We are making a permanent improvement to prevent this from happening again. We will announce any related maintenance here in advance.

We apologize for the disruption to your institutions and members, and we appreciate your patience.

Sep 18, 05:00 PDT

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.