The incident has been resolved, and all services are now fully operational. We are working closely with AWS on the underlying issues and will publish a Root Cause Analysis (RCA) and Corrective and Preventive Actions (CAPA) report within the next 48 hours.
Posted Nov 12, 2024 - 09:37 PST
Monitoring
We are actively monitoring the situation, and most services have been restored.
Posted Nov 12, 2024 - 08:47 PST
Update
We are continuing to investigate this issue.
Posted Nov 12, 2024 - 08:25 PST
Investigating
We are currently investigating the issue
Posted Nov 12, 2024 - 08:21 PST
This incident affected: API Core Service, Credit Service, and Offers Engine.