Ascend Ops Experian Credit Bureau Service Disruption

Incident Report for SavvyMoney

Resolved

This issue is resolved.

Posted Feb 20, 2026 - 17:10 PST

Investigating

Experian is currently experiencing a service disruption affecting credit bureau pulls. This is an upstream provider issue and may impact some partner transactions.

We are monitoring the situation and will share updates as they become available from Experian.

Posted Feb 20, 2026 - 15:21 PST

This incident affected: Lending Digital Journey and Lending and Deposits Backoffice/Admin System.